Terms of service

Overview
Welcome to Hey Chai Hello! By accessing or using our website, you agree to be bound by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these terms, please do not use our website.

Use of the Site
You may use our website for lawful purposes only. You agree not to use our site in any way that could damage, disable, overburden, or impair the site, or interfere with any other party's use of the site.

Orders and Payments
By placing an order through our site, you agree to provide accurate and complete information. All prices are subject to change, and we reserve the right to refuse or cancel any order at our discretion. Payment must be made at the time of purchase, and we accept the payment methods displayed at checkout.

Product Information
All products sold through Hey Chai Hello are made to order. We make every effort to display accurate colors and descriptions, but we cannot guarantee that your device's display of any color will be accurate. Products may vary slightly from the images shown.

Returns and Refunds
Due to the custom nature of our products, we do not accept returns or exchanges unless the product is defective or damaged. Please refer to our Return & Refund Policy for more details.

Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of Hey Chai Hello or our content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from our content without our express written permission.

Limitation of Liability
Hey Chai Hello is not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or the inability to use, our site or products. Our total liability to you for any damages, losses, and causes of action will not exceed the amount paid by you for the product in question.

Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the site after any changes indicates your acceptance of the new terms.

Contact Information
If you have any questions about these Terms of Service, please contact us using the Contact Form provided on our site.